Cancellation policy

Cancellations and Returns

• Consumer cancellation rights under the Distance Selling Regulations 2000 or the Consumer Contracts Information, Cancellation and Additional Charges Regulations 2013 do not apply to products which have been personalised or made subject to the buyer’s specifications or which are perishable or liable to deteriorate or expire rapidly.  As our products are perishable, and may also have been personalised, the cancellation rights under the Distance Selling Regulations 2000 do not apply to sales through this website.
• In the interests of food hygiene and due to the perishable nature of our goods orders are not returnable. If you have notified us that the wrong goods have been supplied or you have notified us of damaged or deteriorated goods with photographic evidence of the damage and for which we have accepted responsibility we will issue you with a full or partial refund as agreed with you at the time you notify us of the problem.