Terms of service
Definitions:
- The term ‘The Pod Chocolates’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of our website Just Truffles Chocolate Limited, of registered office address The Pod, 3A Church Street, Harleston, Norfolk, IP20 9BB. We are a company registered in England, no. 6419849. ‘Our website’ refers to thepodchocolates.co.uk the term ‘you’ or ‘your’ refers to the user or viewer of our website.
- By browsing and using our website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to our website and set out the basis on which you can visit and use our website. Please read them carefully as they contain important information. We may change our terms and conditions without prior notice to you. Each time you place an order with us, you should check these terms and conditions to ensure you understand the terms and conditions which apply at that time.
- The content of the pages of our website is for your general information and use only and may be updated or changed, or we may withdraw either part or our entire website without notice to you.
- Our website uses cookies to monitor browsing preferences. For further details please see our Cookies and Privacy Policy, which form part of these terms and conditions.
- Neither we nor any third parties providing information on our website provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and goods found or offered on our website for any particular purpose. Such information may unknowingly contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction of any material that constitutes a part of our website is prohibited without our prior written agreement.
- All trademarks reproduced in our website, which are not the property of, or licensed to the operator, are acknowledged on our website.
- Unauthorised use of our website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, our website may also include links to other websites or social media sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- There may be legal notices on other areas of our website which relate to your use of our website, all of which will, together with these terms and conditions, govern your use of our website. Your use of our website and any dispute arising out of such use of our website is subject to the laws of England, Northern Ireland, Scotland and Wales. If you choose to access our website from outside the United Kingdom, you are responsible for compliance with laws of the country from which you access our website.
- All products shown on our website are subject to availability. Should any products be temporarily out of stock or subject to delayed despatch at the time we receive your order we will notify you no later than the next working day after receipt of your order. We will not make any substitutions unless you have agreed for us to do so, notwithstanding that we may vary the contents of mixed flavour chocolate collections during peak trading times or due to shortage of supply of ingredients.
- Whilst we make all reasonable efforts to ensure that all descriptions and graphical representations of the products correspond to the actual products, images of goods are for illustrative purposes only. All our products are hand made in small batches and therefore individual products may vary slightly from those images.
- We reserve the right to change prices and to add, modify or remove any special offers through our website at any time without prior notice to you.
- Allergen and shelf life information is provided for each individual product within the website shop. It is your responsibility to make sure that the product(s) you order are suitable for your requirements and/ or do not contain any allergens or ingredients that you do not want or must not have. If you require further dietary information about our products please contact us by email at contact@thepodchocolates.co.uk
- We will not accept responsibility for any goods wrongly ordered by you where we have provided sufficient product details to enable you to make accurate choices.
- By placing any orders through our website, you agree that: you are at least 16 years of age or at least 18 years of age if purchasing products containing alcohol and are legally capable of entering into binding contracts; the personal information which you provide when you register as a customer is true, accurate, current and complete in all respects; and you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
- Orders are only accepted and processed when payment has been received. No goods will be despatched until full payment has been received and cleared through our bank. Payment will be accepted on our behalf by Stripe secure payment and Paypal and must be made at the time of placing your order.